VISCOM Infosys staff of support specialists, on-site field engineers and certified consultants are highly skilled professionals. Each will give you the Best possible support you need to successfully maintain your mission-critical computer hardware and software.

 We recognize the Value-Added Reseller and Hardware Manufacturer as an integral part of our business and future. We believe you are looking for a stable supplier of computer services with a full spectrum of service offerings.

Immediate Service
Our program allows VAR's, Manufacturer's and Service Companies immediate capability of providing nationwide service. A new benefit that can open new sales opportunities while gaining a competitive edge. Our program relieves the dealer from many of the financial burdens associated supporting end-user customers.

Competition Protection
It is important to point out that we work as we do for one good reason; service and support are our only business. We are not distracted by hardware or software sales. You won't have to worry about us selling direct to you customer, like the factory or other maintenance companies that do sell hardware and software. We will do everything possible to protect your customer.

Resale Markup
If requested we can quote and bill your company while you markup our services to your customer. When technicians arrives at your customers site they represent your company with a professional image and service.

Finders Fee
As an added bonus, for assisting us in signing your customers to our services, we'll pay you a finders fee or if you prefer we can bill you, and you can bill your customer.

Labor Only - OEM Agreements
We can provide labor only and parts and labor agreements, were you provide parts and we provide the onsite labor with guaranteed resonse times that you require.

Per Incident(Call Basis) Program
We have a master agreement that gives you immediate coverage but your cost is only when the technician does a service call. Once any problem found in your IT Setup you call directly to our support center and a technician is dispatched directly to your customers location.

Let us become your support organization, providing installation, preventative maintenance, emergency repair service and even software support.